ipebble website design Liverpool

What do I get for my money?
The details of the packages are all listed under the services section, each has a description listing all the inclusive items within it. If you wish to start with a smaller package we can accommodate this. Extras can be added if your business requires additional features.

What happens if I can't connect to my website?
First check that you can connect to other internet sites, this will check if your internet connection is working. If you are able to connect to another internet site, then either ring us or send us an e-mail to let us know you are experiencing difficulties.

What are search engines?
Search engines are websites that help you search the Internet for other websites based on keywords you provide.

Will I be on a search engine?
If you have chosen one of our three inclusive options, then your site will be submitted to over 300 search engines, including Yahoo, Google, Dmoz, Msn and Altavista. For any other packages search engine submission will incur an annual charge.

Who supplies the logos?
We require your company logo when setting up the website. This can be given to us in various formats. If you do not have a logo yet, we can help you with this through our graphic design service. Please ask us for further details.

Who supplies the text on the website?
You provide all the text.

Who supplies the photos on the website?
You provide all the photos. However we can provide photos at an extra cost.

What is website hosting?
Website hosting allows your Website to be connected to the Internet at high speed via a Website server so its information can be viewed globally through a browser. Metaphorically speaking, renting space on a server is comparable to renting an apartment. For a monthly fee, you reside in that apartment and all maintenance is the responsibility of the property. You also have access to certain amenities that would otherwise be a costly investment. A Website hosting company (the landlord) houses your Website on its own secure servers, enabling you to affordably leverage the power of a high-speed network, 24/7 expert monitoring and support, and state-of-the-art technology.

Who owns the domain name?
You do! The domain name is registered in your company's name.

Are there any annual costs?
There is an annual cost for hosting and domain name renewal.

How long will it take to get my website?
We aim to meet your business needs as quickly as possible. The length of time will depend on the size of website requested. Please ask us when placing your order.

When do I pay?
A deposit will be required to start the project. The remaining balance will be due on completion of the website.

What if I don't like the website?
We work closely with all of our clients to ensure 100% satisfaction is achieved. Any amendments required will be made before the website goes live.

When can I contact you if there is a problem with my website?
Please do not hesitate to contact us if you feel your question is not answered here.
Simply e-mail us with any problems 24hrs a day, or contact us by phone from 9am - 5pm Mon - Fri.